The Problem
Skydiving companies manage all their bookings and personnel with a software called Manifester. (To manifest someone means to put the person on a plane to jump). This software serves as the brain of the company. The problem is that the solutions available are, or very outdated or not user friendly at all which causes efficiency problems and poor user experience for workers and clients alike.
User research
The project started by contacting the biggest Skydiving company in Germany “Go Jump Berlin” and asking them about what do they like and dislike about the system they’re currently using. They gladly accepted and helped us along the way by answering our questions and giving us constant feedback. They also provided us with lots of information about their business like the number of jumpers per day, how they manage to use the system they currently have, and ideas on how to make our system as user-friendly as possible.
Results
After releasing the new design we observed that users had an easier time understanding the logic of the app and were more compelled to purchase crypto and new features could be easily added and categorised in the Minke hub.
Booking and Managing Platform
Project Description
SkyFive's mission is to provide skydiving companies an easy to use and powerful software to manage the whole client's journey from booking the service all the way to getting in a plane.
